FAQ

You’ll receive one featured activity each day by email for 7 days. These are carefully chosen to help you experience how Lingo Buddies works.

You can also explore the resource library anytime, but downloads during the trial are limited to the daily featured activities.

Yes. A card is required to begin your 7-day trial. You won’t be charged if you cancel before the trial ends.

Yes. After the 7-day trial, your membership will continue with the plan you selected.

We’ll send you a reminder before your trial ends so there are no surprises.

Your membership will automatically continue as a paid plan (Annual or 3-Year), depending on what you selected at signup.

Yes! You can cancel anytime from your account page.

Under "Plan Details", select "cancel membership" and follow the steps to confirm your cancellation. Your cancellation will be effective at your next subscription renewal date.

Yes, you can upgrade or switch plans anytime. Proration may apply.

You’ll get access to our full library of hands-on Chinese learning printables for kids ages 3–8, including story-based activities, seasonal sets, and more.

Both! Every printable includes Traditional + Simplified Chinese. The Simplified Chinese file has “Simp” in the file name.

New printables are added regularly, with fresh themes and activities each month.

Yes! Our activities are designed for all levels—especially beginners learning through play.

Simply log in to your account and click the download button on any resource page.

Most activities just need printing. Some include optional cutting, coloring, or simple setup for hands-on play.

1. You can only download files on your desktop, but if you are using your mobile phone, you can always bookmark the activities you like and download them later on your desktop.
2. Make sure you are logged in.  To know if you have successfully logged in you will see “Log Out” button in the top menu bar. 

Premium members have unlimited download access while basic members have access to the free resource page.  To check your membership status, click on “My Account” in the menu bar and scroll down to “Plan Details” which will indicate if you are a premium or basic member.

If you still can’t download after you have logged in on your desktop, please contact us at careteam@lingobuddies.fun

You can print our files right at home on a color inkjet or laserjet printer.  For best results, check that your ink cartridges are not running low. Alternatively, you can print the files at a local printer or online printer such as Staples, FedEx or Kinko’s. 

For flashcards and labels, we recommend printing on heavy card stock and laminating them.

For the activity worksheets we recommend printing on standard paper and keeping them in a binder.

Printer Setup Recommendation:

LingoBuddies.fun has printable that you can print front and back such as picture flashcards with pictures on the front and texts on the back.  If in portrait format, make sure to flip on the long edge.  For landscape, it must flip on the short side when printing.

How to Set Orientation:

If graphics or text are missing when printed to a printer, it’s most often an issue with Adobe Reader or the printer driver.  To resolve the problem, make sure you have the latest version of Adobe Reader and printer driver software installed

If updating the Adobe Reader or the printer driver software doesn’t fix the problem, you can change the setting by clicking on the “Advanced” button in your Print Setup.  Then enable the option labeled “Print as image”.

How to set "Print as image":

Full access to the printable library + 4 Seasonal Props Sets (Spring, Summer, Fall, Winter), arriving at the start of each season—each filled with guided play ideas to keep learning fresh and fun.

Everything in Annual, plus exclusive print-and-play props for deeper learning and pretend play.

Try resetting your password first. If you still have trouble, contact us and we’ll help you out.

Please reach out—we’re happy to look into it and make things right. Contact us here.

You’ll receive a confirmation email after you have placed your order with a valid email address, usually within 24 hours.  If you do not see a confirmation email, please check your spam mailbox and move the email to your inbox so you can receive future emails.

Our order-fulfillment and shipping systems are designed to get orders completed as fast as possible, therefore we are unable to cancel, edit, or add products to your order after you complete it. You can read our cancellation and return policy here.

Every item is made to order at LingoBuddies.fun.  We aim to fulfill your order within 2 to 7 business days.

Shipping Time:

• U.S. 5-7 days
• Canada 6-12 days
• International 5-20 days

Orders are considered delivered when the shipping carrier provides confirmation that the package was successfully delivered to the address provided.  If the carriers are unable to deliver the package after numerous failed delivery attempts, the cost of re-shipping will be at the expense of the customer.  LingoBuddies.fun is not responsible for non-receipt of orders due to improperly submitted, inaccurate and/or incomplete shipping addresses.

If your order is lost in transit as stated by the tracking information from the shipping carrier, we are happy to resend you a replacement.  Please email careteam@lingobuddies.fun with your order number.  Your claim must be submitted no more than 2 weeks after the estimated delivery date,

Since LingoBuddies.fun is not responsible for non-receipt of orders due to improperly submitted, inaccurate and/or incomplete shipping addresses, the cost of re-shipping will be at the expense of the customer.

All orders qualifying for free shipping are sent by standard, non-tracked package.

Your order must be $100.00 USD after any discount and before taxes have been applied.  The free shipping is valid only for orders shipped to an address in the U.S.

If your free shipping option is still not showing, please place your order then contact us with your order number and we will provide a refund for qualifying orders.

Yes, we do!  International customers are responsible for all import duties levied by customs.  Orders may be held at the border, which can increase estimated delivery times.

We do not offer returns as stated in our cancellation and return policy.  We only offer a refund or exchange if the item is damaged.

To be eligible for a refund, you must email within 7 days of receiving the order to careteam@lingobuddies.fun to alert us of the damage along with a photo of the damaged good.  If you are approved for a refund, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within 2-5 business days.  See our cancellation and return policy.

We are really sorry to hear this!  Please email us within 7 days of receiving the order to careteam@lingobuddies.fun to alert us of the damage along with a photo of the damaged item.  We’ll gladly send a replacement at no cost to you.

Yes we do!  Please email us your website, location, business number, and the store name to apply for a wholesale account wholesale@lingobuddies.fun

Yes!  We love bloggers & influencers.  Please email us your stats and social media info to contact@lingobuddies.fun.